- Introduction
At MyClassi, we strive to ensure our users have a satisfying experience. This Cancellation & Refund Policy outlines the terms and conditions for cancellations and refunds for services purchased through our website.
- Cancellation Policy
2.1 Service Provider Cancellations
- Service providers on MyClassi may have their own cancellation policies. Please review the specific provider’s cancellation policy before booking.
- If a service provider cancels a booking, you will receive a full refund or the option to reschedule the service at no additional cost.
2.2 User Cancellations
- Users can cancel their booking through their MyClassi account.
- Cancellations made more than 24 hours before the scheduled service will receive a full refund.
- Cancellations made within 24 hours of the scheduled service may be subject to a cancellation fee as determined by the service provider.
- No-shows will not be eligible for a refund.
- Refund Policy
3.1 Refund Eligibility
- Refunds are available for services that were canceled in accordance with our Cancellation Policy.
- Refunds will be processed to the original payment method within 7-10 business days of the cancellation confirmation.
3.2 Refund Process
- To request a refund, please contact our customer support team at support@myclassi.com with your booking details and reason for cancellation.
- Our team will review your request and respond within 3 business days.
3.3 Non-Refundable Items
- Certain services and promotional offers may be non-refundable. These will be clearly marked at the time of purchase.
- Dispute Resolution
- If you have any disputes regarding cancellations or refunds, please contact our customer support team at support@myclassi.com.
- We will work with you and the service provider to resolve any issues promptly.
- Changes to This Policy
- MyClassi reserves the right to modify this Cancellation & Refund Policy at any time. Any changes will be posted on this page with an updated revision date.
- By continuing to use MyClassi after any changes are made, you agree to the revised policy.
- Contact Us
If you have any questions or concerns about our Cancellation & Refund Policy, please contact us at:
MyClassi Support Team
Email: support@myclassi.com
Phone: +91-9004586607